Made for Shopify stores
Bring customers back with WhatsApp
Loopr sends order updates, cart reminders and review requests on WhatsApp from your own business number. Set it up once inside Shopify and it runs by itself
- Set up in minutes
- Your own WhatsApp number
- No code changes
Lives in your Shopify admin
Open Loopr from Shopify like any other app. No new dashboard to learn and no second login
Works from your Shopify customers
Loopr uses the customers and orders already in your store. Nothing to import or upload
Respects customers who say stop
When a customer asks WhatsApp to stop marketing messages from you, Loopr stops sending them
Features
The WhatsApp messages your customers actually want
Turn on the updates that matter, and Loopr sends them at the right moment from your Shopify orders
Your own WhatsApp number
Sign in with Meta from Loopr and pick the number you send from. Customers see your shop name, not ours
Order updates that send themselves
Order confirmed, shipped and delivered messages go out on their own when the order changes in Shopify
Abandoned cart reminders
Remind shoppers about the cart they left behind and send them straight back to checkout
Cash on delivery confirmation
Ask customers to confirm a cash on delivery order on WhatsApp before you pack it
Review requests
Ask for a review once the customer has had time with the product, at the delay you choose
Templates with images
Pick a ready made template or write your own and add a picture. Meta checks each one before it can send
Coming soon
Back In Stock Alerts
Shoppers leave their number on a sold out product and hear from you on WhatsApp when it is back
WhatsApp Chat Widget
A WhatsApp button on your store so shoppers can message you in one tap
Campaigns to your Shopify segments
Send a WhatsApp campaign to any customer segment you already use in Shopify
How it works
From install to first message in three steps
- 1
Install Loopr
Add Loopr from the Shopify App Store. It opens inside your Shopify admin
- 2
Connect your WhatsApp number
Sign in with Meta and choose the number customers will see. Meta checks your business name, which usually takes a short while
- 3
Turn on the messages you want
Pick an order update, choose a template, and switch it on. From then on it sends by itself
Do I need a WhatsApp Business account first?
No. When you sign in with Meta from Loopr, it walks you through creating your WhatsApp Business account or picking the one you already have
Who pays for the WhatsApp messages?
Meta charges for each template message that is delivered, based on the type of message and the customer's country. Meta bills these to your WhatsApp Business account, not to Loopr. Order updates sent while a customer is already chatting with you are free
Will Meta approve my templates?
Meta checks every template before it can send, and the decision is theirs. Loopr's ready made templates follow Meta's rules, and if one is turned down Loopr shows you why so you can fix it
Who can I send messages to?
Customers who gave you their number and said yes to hearing from you on WhatsApp. When a customer asks you to stop, Loopr stops sending them marketing messages
Will Loopr slow down my store?
Loopr adds nothing to your storefront until you turn a feature on in your theme editor, and each feature loads only on the pages that need it. No code edits to your theme
What happens to my data if I uninstall?
Shopify tells us when you uninstall, and we delete your store's data when Shopify asks us to. Our privacy policy has the details
How much does Loopr cost?
Plans are listed on our Shopify App Store page, and Shopify bills you for Loopr together with your Shopify bill
Start sending WhatsApp updates today
Install Loopr, connect your number, and let your order updates send themselves
Install on Shopify