Support

How can we help?

Email us and a member of our team will get back to you

What to include

Your store's myshopify.com address, what you were trying to do, and a screenshot if something looks wrong. It helps us answer in one reply

Help with signing in with Meta, choosing your number, or the name customers see

Writing a template, adding an image, or understanding why Meta turned one down

Turning messages on, changing when they send, or checking why one did not go out

Data requests, deletion and anything about how we handle customer data

Looking for data deletion? See how to delete your data